Jack Herrick started wikiHow in January 2005. wikiHow is a collaboration to build the world's largest, highest quality how to manual. With over 5 million visitors per month, wikiHow is one of the most widely read wikis after Wikipedia. Jack lives in Palo Alto, California, USA with his wife and 2 children.
This presentation will focus on the myriad of challenges faced by a growing wiki. While the case study will be on wikiHow, the lessons should be applicable to many wikis. Some of the topics covered will include focusing on the wiki's mission,community dynamics, and conflicting community goals.